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Latest News

Next Generation of Ohio Medicaid February 1 release

Visit the Ohio Medicaid Managed Care website to learn more about the February 1 release.

Integrated Helpdesk extended support hours

For technical support or assistance, contact the IHD at 800-686-1516 or IHD@medicaid.ohio.gov. Representatives are available during special hours February 1-24:

  • 7 a.m.-7 p.m. Monday-Friday, except Monday, February 20, they are 8 a.m.-5 p.m.
  • 8 a.m.-5 p.m. Saturdays and Sundays.

After February 24, regular hours of 8 a.m.-4:30 p.m. will resume Monday-Friday.

Additionally, the Interactive Voice Response System (IVR) provides 24/7 access to information regarding client eligibility, claim and payment status, and provider information.

1099 IRS forms available

Visit the Accessing the 1099 Information quick reference quide to learn more about accessing 1099 forms.

PNM learning resources

Click the “Learning” tab in the top menu of the PNM application to access user guides and quick reference guides. Note: You do not need to be logged in to access this menu.

Why use OH|ID?

When creating a new account, you will be required to create an OH|ID. OH|ID is a secure web portal designed for Ohioans to access information and conduct business with a variety of state agencies, including Medicaid, all in one place.

ODM trading partners

Visit the trading partner webpage for Medicaid claims reimbursement information.