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Register Now for Provider Network Management Module Refresher Training

The Ohio Department of Medicaid (ODM), in partnership with Maximus, the Provider Network Management (PNM) module vendor, is excited to share that we are continuing our provider awareness and training efforts. Provider Refresher Training is scheduled for August 11 - 20.  

Registration steps for enrolling through the learning management system

Access the Absorb learning management system to register for the training. If you do not have an Absorb account, you must create one to access all training sessions, answer forms, and view various PNM module resources. For help, please see our job aid and follow the steps to create your account and/or register for training.

Training topics

  • Provider Administrator and Power Agent Role
  • Provider Agent Role
  • Updating/Changing Medicaid Enrollment Information
  • Prior Authorizations
  • Entering and Searching for Professional Claims

Note: Additional session details are available within the Absorb course listing.

For more information

If you are experiencing technical issues accessing the PNM module or have specific questions, please contact the ODM Integrated Helpdesk at 800-686-1516 from 8 a.m.-4:30 p.m. Monday-Friday, Eastern time.  You can also email your questions to IHD@medicaid.ohio.gov.

 
Ohio Medicaid Launches Statewide Provider Revalidation Initiative

Ohio Medicaid is conducting a federally directed, statewide revalidation of all Medicaid providers to support and strengthen program integrity efforts. All providers will be required to complete revalidation within a 24-month cycle. Please watch for your official notice to begin the revalidation process. For more information, visit the Strengthening Program Integrity webpage.

 

Important: Moratorium on Enrollment of Home Health and Hospice Providers

Effective May 14, 2026 through November 14, 2026: In accordance with CMS-6101-N and 42 CFR 455.470, the Ohio Department of Medicaid (ODM) is implementing a moratorium on the enrollment of Home Health and Hospice providers. During this period, ODM will not accept new Medicaid enrollment applications for Hospice or Home Health Agencies, Waiver Individuals and Organizations, Private Duty Nurses, Personal Care Aides and Home Care Attendants.  In accordance with OAC 5160-1-17.6(G)(28), any application for the following provider types submitted prior to May 14, 2026, but not yet processed by the Department will be denied.  Impacted applicants will receive notice of the application denial. Applicants are welcome to reapply if and when the moratorium is no longer in effect. Existing enrolled providers of these types may continue to operate however no new service locations will be added during this time. Demographic changes and revalidations will still be processed.

  • 16 – Other Accredited Home Health Agency
  • 25 – Non-Agency Personal Care Aide
  • 26 – Non-Agency Home Care Attendant
  • 38 – Private Duty Nurse (Registered Nurse and Licensed Practical Nurse)
  • 44 – Hospice
  • 45 – Waivered Services Organization
  • 55 – Waivered Services Individual
  • 60 – Medicare Certified Home Health Agency 

 

Enhancing Efficiency and Access with the PNM System

The Provider Network Management (PNM) system is the single source of truth for Ohio Medicaid provider data, supporting members, providers, and Managed Care Entities (MCEs) across the Next Generation Managed Care program.
 
To ensure data integrity and reduce downstream issues such as claim disruptions and inaccurate directories, providers are responsible for uploading and maintaining current, complete, and accurate information in the PNM. Providers must update changes timely and regularly review their data to keep information accurate. Details, resources, and support contacts are available in the full Provider Network Management Stakeholder memo.